Audience Services

Audience Services Director - position closed

May 16 arrive / August 3 depart 
$5,000 stipend / single occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Festival Ticket Office and Stratford Room
● Working directly with the Artistic Director to order all TSF merchandise sold in the gift shop and the concessions area
●  Cooperating with TSF Foundation Board members in organizing and displaying consignment or silent auction items during the season 
● Assisting with the computerized ticketing system, selling tickets and taking reservations, both on the phone and at the window, for all events during the season
● Coordinating the preparation and delivery of daily reports for the Ticket Office and the Stratford Room
● Supervising front of house, working with a volunteer ushers and greeters
● Participating in opening night discussions
● Performing other duties subject to a reasonable agreement between the Artistic Director and/or his agent
● Presenting professional demeanor and appearance, in accordance with Festival guidelines, while working in the ticket office, Stratford Room, and front of house positions
● Supervising all Ticket Office and Stratford Room associates
● Assisting with company strike

Audience Services / Ticket Office Manager

May 20 arrive / August 3 depart 
$3,500 stipend / $350 travel / double occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Festival Ticket Office
● Selling tickets, both on the phone and at the window for all Festival events
● Preparing and delivering daily sales reports for the ticket office
● Maintaining and ordering stock for the ticket office
● Assisting with the set-up of the ticket office and lobby
● Assisting with company strike
● Participating in opening night discussions
● Performing other duties, as needed, subject to a reasonable agreement with the Artistic Director and/or his agent
● Maintaining a professional impression in demeanor and personal appearance, in accordance with Festival guidelines, while working in the Festival's ticket office and lobby area

Audience Services / Concession and Gift Shop Manager

May 20 arrive/ August 3 depart 
$3,500 stipend / $350 travel / double occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Stratford Room gift shop
● Assisting the Artistic Director in purchasing items for resale in the Festival's gift shop and concession area
● Serving at the sales counter in the Stratford Room
●Preparing and delivering daily sales reports for both the Stratford room and the concession area
● Maintaining and ordering stock for the Stratford room and concession area
● Assisting with the set-up of the lobby, Stratford room, and concession area
● Assisting with company strike
● Participating in opening night discussions
● Performing other duties, as needed, subject to a reasonable agreement with the Artistic Director and/or his agent
● Maintaining a professional impression in demeanor and personal appearance, in accordance with Festival guidelines, while working in the Festival's Stratford Room, lobby, and concession area 

Audience Services  Intern (4 positions available) 

May 20 arrive / August 3 depart 
$1,250 stipend / double occupancy dorm housing / 14 meals a week

Note: Audience Services Interns are assigned primarily to the Audience Services department, but may also be reassigned, as needed, to other technical areas.

Responsible for:

● Working in the Ticket Office and the Stratford Room or Concessions, as assigned
● Selling tickets, both on the phone and at the window for all Festival events
● Processing mail orders
● Assisting with publicity efforts of the festival
● Working with volunteers as an usher and greeter as requested
●  Participating in opening night discussions
● Working in the Stratford Room Gift Shop and Concession area
● Assisting with company strike
● Performing other duties as needed, subject to a reasonable agreement with the Artist Director and/or his agent
● Maintaining a professional demeanor and appearance, in accordance with Festival guidelines, while working in the Ticket Office and front of house positions  

   

To apply, E-mail a résumé with current mailing address, telephone number, E-mail address and at least two letters of recommendation or references, and any examples of your work  to the Festival Office:

 info@TexasShakespeare.com
Application Deadline: February 5th, 2016

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